Six core principles of privacy
Alfobet's commitment to keeping your data safe
Maximum Encryption
Every piece of your data is encrypted with 256-bit SSL — the same technology used by banks.
Never Sold to Third Parties
Your name, phone number, and email are never sold to advertisers or third parties. Not now, not ever.
Restricted Access
Only authorized personnel can access your data, and only for tasks that require it. No one else has access.
Your Control
You have the right to view, correct, or request deletion of your personal data at any time — this right belongs entirely to you.
Cookie Transparency
A full breakdown of which cookies are used and why is provided. You have the option to decline non-essential cookies.
Advance notice of changes
Any changes to the privacy policy will be communicated in advance via email or on the platform. Nothing is changed without notice.
What Information We Collect
Alfobet collects your data in two ways — information you provide directly, and data gathered automatically as you use the platform.
Directly provided data:
- Name, email, phone number, and date of birth provided at registration.
- ID photos and selfies uploaded for KYC verification.
- Payment method details — Mobile Pay, Nagad, or Rocket number.
- Details of conversations when you contact support.
Automatically collected data:
- IP address and device type.
- Browser, operating system, and screen resolution.
- A log of which pages you visited on the platform and how long you spent on them.
- Records of betting and payment transactions.
We only collect the information genuinely needed to deliver our services. Nothing more is ever asked.
How your data is used
Alfobet uses your data only for specific, defined purposes. It is never used for anything unrelated or unwanted.
| Data Type | Purpose of Use | Basis |
|---|---|---|
| Identity & Personal Information | KYC verification, account management | Contract Performance |
| Payment Information | Deposit & Withdrawal Processing | Contract Performance |
| Usage Logs & IP | Fraud detection & security | Legitimate Interest |
| Email & Phone | Important notices & support | Contract Performance |
| Betting History | Responsible Gaming Monitoring | Legitimate Interest |
If you no longer wish to receive marketing emails, contact support at any time or use the "Unsubscribe" link in any email. Please note that essential service-related notices cannot be turned off.
Who your data is shared with
Alfobet does not sell your data. However, it may be shared with specific parties in limited circumstances:
- Payment Partners: Mobile Pay, Nagad, Rocket — only the minimum data required for payment processing.
- Legal authorities: Data may be disclosed in compliance with a court order or government directive.
- Technology Partners: Server hosting and security service providers are bound by Alfobet's confidentiality agreement.
Your information is never shared with advertisers, data brokers, or unrelated third parties.
How long your data is retained
Alfobet follows a data minimization policy, retaining only what is strictly necessary.
- Registration data is retained for as long as your account remains active.
- Even after account closure, certain financial records may be retained for up to 5 years to meet legal obligations.
- Support conversation logs are typically deleted after 2 years.
- Log data is automatically deleted after 90 days.
After the retention period, data is securely deleted or anonymized.
Cookies & Tracking Technologies
Alfobet uses cookies to keep the platform running smoothly. Cookies are small data files stored in your browser.
- Essential cookies: Essential for login sessions, language preferences, and security.
- Analytics Cookies: Used to understand which pages are most frequently visited.
- Performance Cookies: Helps monitor platform speed and performance.
Cookies can be managed through your browser settings. Note that disabling essential cookies may affect certain platform functions.
Your Rights
You are in full control of your own data. At Alfobet, you can exercise the following rights:
Right to access
Find out what information we hold about you.
Right to rectification
Correct inaccurate or outdated information.
Right to erasure
Close your account and request deletion of your data.
Restrict Processing
Request to restrict specific uses of your data.
Portability
Download a copy of your personal data.
Right to object
Object to the use of your data for marketing purposes.
To exercise any of your rights support@alfobet.biz Send us an email and we'll get back to you within 7 business days.
Child Protection
Alfobet strictly refrains from serving anyone under the age of 18. No personal data is collected from minors.
If a minor's data is collected by mistake, it will be deleted and the account closed as soon as we become aware.
If parents believe their child is using Alfobet, please contact our support team immediately.
Technical Security Measures
Alfobet follows the highest industry security standards to keep your data safe:
- All communications are encrypted using TLS 1.3 or higher.
- Stored data is protected with AES-256 encryption.
- A real-time intrusion detection system (IDS) is active.
- Regular third-party security audits are conducted.
- Data protection training is mandatory for all staff.
In the event of a security breach, affected members will be notified within 72 hours.
Third-Party Services & Links
The Alfobet platform uses certain third-party services — such as payment gateways and game providers — each of which maintains its own privacy policy.
- Payment gateways (Mobile Pay, Nagad, Rocket) operate under their own security policies.
- Game providers may retain gameplay data on their own servers.
- These third parties are bound by the terms of Alfobet's privacy policy.
Alfobet is not liable for third-party privacy breaches, but will make every effort to assist with any issues that arise.
Policy Changes & Updates
Alfobet may update this Privacy Policy from time to time. Members will be notified before any changes take effect.
- You will be notified by email of any significant changes.
- The "Last Updated" date will always be displayed at the top of the page.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
Contact & Complaints
For any privacy-related questions, requests, or complaints, please reach out to us: